I really appreciated Paula and Scott making a trip down to Calgary to pick up my horse, I had a hard time finding a hauler from Calgary to Edmonton and they were very accommodating. I appreciated the text updates with pictures everyday of their journey. They were very receptive to any requests that I had and made things workable even with changes. They administered Gastro-gaurd and were thorough in checking over my horses body regularly. Thanks for making my first long-hauling experience as a horse owner a positive one